2009! The year customer service makes a comeback – and it better!
So, the post holiday retail numbers will be a challenge to swallow. As we get ready for a new year, by what measure will consumers use in making their purchasing decisions in 2009?
Just before the 2008 holiday shopping season a survey taken of retail shoppers indicated that a distinguishing factor for shoppers’ choice of stores is customer service.
Online grocery shopping and other tools such as weekly circular, recipe of the day, and more that MyWebGrocer offers are great tools in distinguishing your store as a customer service first business. Check us out for more details.
/Dave Dec
Tags: customer service
